TRUST
TRUST connects people, information and institutions across borders to help turn uncertainty into answers.
Every year, thousands of migrants go missing along migration routes, leaving families without information about their whereabouts.
BACKGROUND
A humanitarian challenge that brings us together.
The absence of clear reporting and tracing mechanisms, fragmented information, and bureaucratic barriers to cooperation between countries make it harder to identify missing people and for families to obtain answers.
TRUST was created to strengthen coordination between authorities, specialised services, humanitarian organisations, and communities, promoting safer, more effective, and better-coordinated mechanisms.
Where TRUST makes a difference:
Making pathways clearer
Helping define where, how, and to whom a family can report a disappearance, reducing uncertainty, delays, and unnecessary referrals between organisations.
Connecting fragmented information
Improving how data is collected, organised, and shared among the different stakeholders, while ensuring confidentiality and data protection.
Bringing responses closer
Strengthening coordination between families, communities, the Red Cross, authorities, and specialised services, so that each case receives more consistent and coordinated support.
Turning knowledge into action
Improving procedures, preparing professionals, and supporting more consistent decision-making across countries.
Where it is implemented:
TRUST is implemented in four European countries, each with different migration contexts, legal frameworks, and institutional responses:
Project stages
Stakeholders
